Privacy Policy

EK 33 (ek33-baji.com) takes your privacy very seriously. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which it is used, and how it is kept secure.

By using the EK 33 platform, you consent to this privacy policy. We believe that the foundation of a trustworthy gaming platform is honest and transparent handling of user data. That's why our privacy policy is written in plain, easy-to-understand language — so every user knows exactly where they stand.

EK 33 collects certain necessary information to deliver the best gaming experience and keep your account secure. Details are provided below:

We only collect information that is genuinely necessary for delivering our services and maintaining security. We do not ask for data that is unnecessary or excessive.

EK 33 uses your information for the following purposes:

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and personalized offers (with your consent only).
• To detect and prevent fraud, money laundering, and other illegal activities.
• To promote responsible gaming and provide assistance when needed.
• To improve the platform and develop new features.
• To meet legal obligations and satisfy the requirements of regulatory authorities.
• To provide customer support services.

EK 33 never sells your personal information. However, limited data may be shared in the following cases to deliver our services and meet legal obligations:

• Payment Processors: Only the data necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Law Enforcement: We may be required to disclose information to authorities pursuant to a court order or other legal obligation.
• Game Providers: Only the minimum necessary data is shared with software partners to operate the games.
• Security Services: We work with trusted partners to detect fraud and maintain cybersecurity.

EK 33 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Helps us understand which sections of the site are most frequently used.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

EK 33 uses industry-leading technology to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transmitted between you and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Accounts are protected with OTP-based two-factor verification for an added layer of security.
• Firewall & DDoS Protection: Robust firewalls are in place to defend against cyber attacks.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Restricted Access Policy: Only authorized personnel are permitted to access user data.
• Data Backup: Regular backups are stored on secure servers to prevent data loss.

How long EK 33 retains your information depends on the type of data and applicable legal requirements:

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of 5 years after account closure, as required by law.
• KYC documents may be retained for 3–5 years after account closure.
• Once the retention period expires, data is securely deleted or irreversibly anonymized.

As an EK 33 user, you have the following rights over your personal data:

To exercise any of these rights support@ek33-baji.comPlease email us at. We will respond within 30 business days.

EK 33 is strictly for adults aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Any account registered with a false age will be terminated.
• If we become aware that any data belongs to a minor, we will delete it immediately.

EK 33 may update this privacy policy from time to time. For any significant changes, we will notify you in advance via email or an on-platform notice.

• The date of each update will be noted at the top of this page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

For any questions, complaints, or requests regarding this privacy policy, please reach out to us through the following:

You can also find answers to many common questions on our FAQ page: View FAQs